Operations

Change is inevitable and brings with it new challenges and opportunities, here at CTM our Operational Management team prides themselves, on being able to adapt quickly to any and all challenges that might come their way.

We ensure that once our clients’ vessels have been fixed by our Commercial Management team, that our Operational Management team will handle all the Post Fixing Activities necessary.

Our aim is to continually maximise profits; by focusing on reliability and planning ahead on all our time and voyage charters. CTM’s Operational Management team covers a full range of Post Fixing Activities and services including the following:

Insurance & Claims Management

Our team specialises in all aspects of marine insurance, ship operations and dispute resolution ensuring our clients have the appropriate cover and peace of mind.

We have a wide range of insurance expertise including; Protection & Indemnity, Hull & Machinery, Increased Value, Freight Interests, War Risks, Loss of Hire, Piracy, Delay, Kidnap & Ransom and Directors/Officers.  We have long-standing relationships with the members of the International Group of P&I Clubs, which insures the liabilities of about 90% of the world’s tonnage as well as A-rated insurance companies. All this means that we are able to ensure that all vessels under our management have the best and most financially secure insurance cover at a price that is cost effective .

We assist our clients with any and all day-to-day ship operational issues – at no extra cost to our clients.  In the unfortunate event of a dispute or claim, we provide our clients with full support, including negotiating with insurers and opponents, to ensure that the dispute or claim is swiftly resolved.

Bunkers

As part of our Operational Management team we have full knowledge of the bunker markets covering both the purchase of bunkers and the hedging. We utilise the hedging of bunkers as part of our risk management strategy.